Warranty Policy

01. Warranty Overview

Warranty coverage for products sold by
Husser Vending LLC depends on the
individual product, its condition,
the manufacturer, and any warranty
terms expressly provided with
the purchase.

Some products may include a
manufacturer’s warranty.
Others may be covered by a
separate written warranty
offered by Husser Vending LLC,
where expressly stated.

Warranty coverage is not identical
across all vending machines
or related equipment.

Customers should review the
product description, order
documentation, and any supplied
warranty terms before purchasing.

02. Warranty Coverage for New Vending Machines

New vending machines may include
warranty coverage provided by
the original manufacturer
or another expressly identified
warranty provider.

Where a manufacturer’s warranty
applies, the applicable
documentation will determine:

• The warranty duration.
• Covered parts or components.
• Applicable labor coverage,
  if any.
• Claim submission requirements.
• Repair or replacement arrangements.
• Any exclusions or limitations.

Customers should not assume that
every new vending machine includes
the same warranty period or services.

If warranty information is unclear,
please contact us before placing
your order.

03. Warranty Coverage for Used Vending Machines

Used vending machines may have
different warranty arrangements
from new equipment.

Any warranty offered on a used
machine should be expressly
identified in its product
listing or purchase documentation.

The applicable terms may specify
particular covered components,
a defined coverage period,
or other product-specific conditions.

If no additional written warranty
is offered, the product remains
subject to its stated sale terms
and any rights or remedies
provided by applicable law.

Customers should review the
stated condition, specifications,
and included equipment before
purchasing a used machine.

04. Warranty Duration

Warranty duration varies
by product and warranty provider.

Where a warranty applies,
its start date and expiration
date will be determined by
the applicable written
warranty terms.

Customers should refer to
the product listing,
manufacturer’s documentation,
or written purchase terms
for the specific coverage period.

If you need confirmation
of a product’s warranty
duration before purchasing,
contact our support team.

05. What May Be Covered

Where a product warranty
is provided, coverage may
include defects in materials
or workmanship that arise
under the conditions
specified in the warranty.

Depending on the product
and applicable terms,
covered components may include:

• Electrical components.
• Mechanical components.
• Product control systems.
• Refrigeration components,
  where applicable.
• Other components expressly
  identified in the warranty.

This list describes potential
coverage categories and does
not guarantee that every
component is covered
for every product.

Coverage is subject to the
applicable warranty’s
conditions, exclusions,
and claim procedures.

06. Warranty Exclusions and Limitations

A product warranty may exclude
certain damage or conditions,
depending on its written terms.

Potential exclusions may include:

• Damage caused by misuse
  or improper operation.
• Damage resulting from
  installation contrary
  to manufacturer instructions.
• Unauthorized alterations
  or modifications.
• Damage caused by improper
  electrical connections
  or unsuitable power supply.
• Normal wear and tear
  where excluded by the warranty.
• Accidental damage occurring
  after delivery.
• Damage caused by inadequate
  maintenance or improper cleaning.
• Consumable items or other
  components expressly excluded
  by the applicable warranty.

An exclusion applies only
to the extent provided by
the relevant warranty
and permitted by law.

Please consult the warranty
supplied for your product
to understand its specific
coverage and exclusions.

07. How to Submit a Warranty Claim

If you believe your product
has developed a problem
covered by an applicable
warranty, please contact
our customer support team.

Step 1: Contact Us

Email

sale@husservendingllc.com

or call

+1 843-410-3124
.

Step 2: Provide Product Information

Please include:

• Your name and contact details.
• Your order number or
  proof of purchase.
• The product name and model.
• The serial number,
  where applicable.
• A description of the issue.
• Photographs or other relevant
  information, where available.

Step 3: Await Instructions

We will review the information
and explain the next steps,
including whether the claim
should be handled by us
or the relevant manufacturer.

Please do not arrange an
independent return shipment
before receiving the
appropriate instructions.

08. Warranty Claim Assessment

Warranty claims may require
assessment to determine
the cause of the reported
issue and whether it falls
within the applicable coverage.

Depending on the circumstances,
the assessment may involve:

• Reviewing the product’s
  purchase and warranty records.
• Examining photographs
  or other documentation.
• Requesting additional
  troubleshooting information.
• Consulting the manufacturer
  or warranty provider.
• Arranging an inspection
  where appropriate.

The time required to review
a claim may vary according
to the product, reported issue,
and warranty provider.

We will communicate the
relevant outcome and
available next steps.

09. Repairs and Replacements

If a claim is accepted
under an applicable warranty,
the available remedy will
be determined by the
relevant warranty terms
and applicable law.

Depending on the circumstances,
the resolution may include:

• Repair of the affected
  product or component.
• Replacement of a
  covered component.
• Replacement of the product,
  where applicable.
• Another remedy expressly
  provided by the warranty
  or required by law.

Replacement parts and
equipment may be subject
to availability.

If an identical replacement
is unavailable, the warranty
provider will determine
the available alternatives
under the applicable terms.

Customers should not authorize
third-party repair work
on the assumption that
its cost will be reimbursed
unless the applicable
warranty provider has
confirmed that arrangement.

10. Warranty Shipping and Freight

Vending machines may require
specialized transportation
because of their size
and weight.

Responsibility for warranty-related
shipping, collection, labor,
or freight charges depends
on the applicable warranty
terms and legal requirements.

Before arranging transportation,
please contact us to confirm:

• Whether the product
  needs to be returned.
• The authorized return
  destination.
• Packaging and handling
  requirements.
• Any applicable collection
  or freight arrangements.
• Responsibility for
  transportation charges.

Do not ship equipment
to our published business
address unless that address
has been expressly confirmed
as the appropriate
return destination.

11. Manufacturer Warranty Claims

Where a product includes
a manufacturer’s warranty,
claims may need to be
submitted to or reviewed
by the manufacturer.

The manufacturer’s written
warranty determines the
relevant claim procedure,
coverage, and available remedies.

Husser Vending LLC may
assist customers with
identifying the applicable
warranty information
and relevant contact
procedure.

Manufacturer warranty
arrangements do not
automatically create
additional coverage
beyond the applicable
written terms.

12. Products Damaged on Arrival

Shipping damage identified
when a product arrives
is handled under our
Shipping Damage &
Delivery Inspection Policy
and Return & Refund Policy,
as applicable.

For visible shipping damage,
please contact us preferably
within 48 hours
of delivery.

Provide your order number,
a description of the damage,
and photographs where available.

This preferred reporting
timeframe helps us
investigate transportation
issues promptly.

It does not automatically
remove rights available
under applicable law.

Please review our

Shipping Damage &
Delivery Inspection Policy

for further information.

13. Returns and Refunds

Warranty claims and standard
change-of-mind returns
are separate procedures.

Our standard Return &
Refund Policy provides
a 14-calendar-day
return-request window
for eligible products,
subject to its conditions.

Where a refund is approved,
it is generally processed
within 5–10 business days
after approval.

The applicable warranty
or legal requirements
may provide a different
remedy or procedure
for defective products.

Please review our published
Return & Refund Policy
or contact us for
assistance with a
particular order.

14. Customer Responsibilities

Customers should follow
the manufacturer’s
instructions and any
applicable warranty
requirements when
installing, operating,
and maintaining
vending equipment.

Depending on the product,
these responsibilities
may include:

• Using an appropriate
  electrical supply.
• Following installation
  and operating instructions.
• Performing recommended
  maintenance.
• Using suitable cleaning
  procedures.
• Keeping relevant
  purchase and
  warranty records.
• Reporting potential
  warranty issues
  within the applicable
  coverage period.

Where specialist electrical
or installation work
is required, customers
should use appropriately
qualified professionals.

15. Applicable Customer Rights

This policy describes
the warranty arrangements
that may apply to products
purchased from
Husser Vending LLC.

Nothing in this policy
excludes or restricts
rights or remedies
that cannot lawfully
be excluded or restricted.

Depending on the
circumstances and
applicable law,
customers may have
additional remedies
for defective,
damaged, incorrect,
or misdescribed goods.

These rights may
apply independently
of any voluntary
manufacturer’s
or seller-provided
warranty.

16. Contact Us

If you have questions
about warranty coverage,
need product-specific
warranty information,
or wish to submit
a warranty claim,
please contact
Husser Vending LLC.

Include your order
number and product
model when contacting
us about an
existing purchase.